FAQ
Garcia's Painting & Repair NC
Purpose of the FAQs
This Frequently Asked Questions page is designed to address common questions homeowners and business owners have about painting, repairs, scheduling, materials, warranties, and project preparation. Garcia's Painting & Repair NC aims to provide transparent, helpful answers to help you plan, budget, and feel confident about your project.
Where are you located and what areas do you serve?
We are located at 1010 North Hyde Park Avenue, Durham, NC 27701. We primarily serve Durham and nearby Triangle communities in North Carolina. Call (919) 201-7845 to confirm service availability for your specific address.
What services do you offer?
We provide interior and exterior painting, pressure washing, drywall repair, popcorn ceiling removal, carpentry and siding repair/installation, gutter cleaning and installation, deck installation and repair, and roofing installation and repair coordination.
How long have you been in business?
Garcia's Painting & Repair NC was established in 2015 and has been serving residential and commercial clients since then.
Scheduling and project logistics
How do I get an estimate?
Call (919) 201-7845 to schedule a free on-site estimate. For commercial bids or larger projects, we often schedule a more detailed assessment to quantify the scope for competitive pricing.
What is your typical lead time?
Lead times vary with season and demand. In peak painting season (spring and summer), lead times can lengthen. After an estimate, we provide a projected start date and expected duration.
Do you require a deposit?
Deposits vary by project size. Smaller projects may require a modest deposit; larger projects typically require staged payments tied to project milestones. Full payment terms are specified in your written agreement.
Materials, product choices, and warranties
What paints and materials do you use?
We use reputable manufacturer products selected based on substrate and exposure—brands include industry leaders chosen for durability and finish performance. We also offer low- and zero-VOC options for interior work.
Do you offer warranties?
We provide a workmanship warranty and include manufacturer warranties for materials where applicable. Warranty details are included in each project proposal.
Quality, safety, and preparation
How do you protect my property during work?
We protect floors, furniture, landscaping, and fixtures with tarps, drop cloths, and plastic sheeting. For exterior work, we use plant protection methods and careful containment.
Will you be insured on my property?
Yes. We carry liability insurance. Proof of insurance can be provided on request.
Project-specific questions
Do you remove popcorn ceilings, and is it safe?
We remove popcorn ceilings as a specialty service. For older homes, we test for asbestos-containing materials as required and follow safety protocols. Containment protocols and HEPA vacuums minimize dust. After removal, we skim and finish ceilings to a smooth appearance.
Can you match existing textures?
Yes. We match common textures such as knockdown, orange peel, and custom patterns to provide a seamless repair.
Commercial and multi-unit services
Do you work on commercial properties?
Yes. We provide painting and repair services for commercial properties, coordinating schedules to minimize business disruption and following site-specific safety protocols.
Pricing and payments
How do you price projects?
We provide itemized written estimates that include labor, materials, and preparation work. Pricing is based on surface area, surface condition, repair needs, product selection, and access requirements.
What forms of payment do you accept?
Payment methods are outlined in the project agreement and typically include check, credit card, or bank transfer. Specific payment options can be discussed during the estimate process.
Emergency and seasonal considerations
What if I have urgent water damage or need emergency repairs?
Contact us at (919) 201-7845. For urgent issues, we can arrange a rapid assessment to mitigate damage and recommend immediate steps before full repairs.
Is exterior painting seasonal?
Exterior painting is influenced by temperature and humidity; suitable windows in spring, summer, and early fall are ideal. We plan projects around weather to ensure proper curing of coatings.
Do you offer environmentally friendly paint options?
Yes. We offer low-VOC and zero-VOC paint options for interior work and recommend products that reduce indoor pollutants and odors. Discuss preferences during your estimate.
Contact and further questions
If you have additional questions not covered here, please call Garcia's Painting & Repair NC at (919) 201-7845 or visit us at 1010 North Hyde Park Avenue, Durham, NC 27701. We provide personalized answers and can schedule a site visit to evaluate specific concerns.